Privacy Policy

Last updated: August 30, 2025

1. Introduction

Welcome to ZoneWhois ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our domain lookup services.

2. Information We Collect

2.1 Information You Provide

When you use our services, we may collect the following information:

  • Domain Searches: Domain names you search for using our lookup service
  • Contact Information: If you submit a contact form, we collect your name, email address, and message
  • Admin Access: If you are an administrator, we collect login credentials for admin panel access

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Usage Data: Pages visited, time spent on pages, and navigation patterns
  • Technical Data: IP address, browser type, operating system, and device information
  • View Tracking: Domain page views with bot detection to distinguish between human and automated traffic
  • Performance Data: Page load times and error logs for service improvement

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide domain lookup services and display domain information
  • Performance Monitoring: To analyze website usage and improve our services
  • Security: To detect and prevent fraudulent activity and ensure service security
  • Communication: To respond to your inquiries and provide customer support
  • Analytics: To understand user behavior and optimize website performance

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

  • Domain Data: Domain information is retained indefinitely for service functionality
  • Usage Data: Page view data is retained for analytics and service improvement
  • Contact Submissions: Contact form data is retained for customer service purposes
  • Admin Data: Admin login data is retained for account management

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal information
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for website functionality and security
  • Analytics Cookies: Help us understand how visitors use our website
  • Session Cookies: Maintain your session during website visits

You can control cookie settings through your browser preferences.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Monitoring: Continuous monitoring for security threats
  • Secure Infrastructure: Hosted on secure servers with regular security updates

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing personal information includes:

  • Consent: When you provide explicit consent for specific processing activities
  • Legitimate Interest: For service provision, security, and analytics
  • Contract Performance: To provide requested services
  • Legal Obligation: When required by applicable law

14. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about personal information collected
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt-out of the sale of personal information
  • Non-Discrimination: Not be discriminated against for exercising privacy rights